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Contact us

Customer Service
Our knowledgeable customer service team can be reached at support@muttropolis.com or by calling 1 (888) 688-8799. Our customer service hours are 9am-5pm PST Monday through Friday. Click here for more customer service information.

Find A Store
For a list of store locations, phone numbers, and hours please click here.

Muttropolis Careers
The Muttropolis Management Team consists of talented and diverse people committed to providing unequaled innovation and creativity, making a difference in the communities where we do business, and most importantly, having fun while we're at it! Click here for more information on current opportunities.

Media Inquiries
All media inquiries may be directed to marketing@muttropolis.com

Product Submissions
We're always sniffing out great new products and select only the best of the best each year. If you think you've got a shot, please e-mail photos to us at purchasing@muttropolis.com
Or you may send us your production information (please do not send products, as they will not be returned) to:
New Product Submissions
143 South Cedros Ave.
Suite B102
Solana Beach, CA 92075

Due to the volume of products we receive, we regret that we cannot personally respond to all product submissions unless we are interested in pursuing a relationship. We appreciate your interest and understanding.

Do you sell wholesale to the trade?
At present, we are solely a retailer and do not sell any of our items wholesale.

Do you Franchise?
Presently, Muttropolis does not offer franchises and is a privately owned company.

Your feedback is welcome!
We want Muttropolis to be the ultimate utopia for pets and their parents, so we are very "mutts" interested in your feedback and would love to hear about your experience with our stores, our website, our customer service, products, whatever! Whining, purring and "mew-sings" are welcome. Send your comments to support@muttropolis.com.